Reviews promote your business greatly and they cost you nothing. What other people say about your product ultimately determine if more people want to check it out or not. If you want to compete with other fashion stores successfully, you must have a strong review base. You should have your online fashion store listed in the fashion retailer reviews on UK.collected.reviews to make it easy for customers that want to leave a review for you to be able to find you.
Besides, these days, no one buys anything through the internet without reading the reviews first. For instance, in a study, 86% of people said they read reviews before they make decisions. Online reviews are a means of social proof and endorsement. Here are tips for getting more reviews for your fashion store:
Ask your customers in person
If you want to get a review as quickly as you can, ask your customers in person for their reviews. You don’t have to stay on their necks; just gently reach out to them and ask that they leave you a review on social media or your website. in fact, not only will your customers remember to leave their reviews, they will also feel important because of your personalized message. However, don’t overdo this.
Always offer quality customer service
You can have the best product in this world but if your customer service is poor, you won’t have many people to try out your product let alone reading a review. if you get reviews, they will be scathing ones. the surest and easiest way to increase the reviews about your fashion store is to go above and beyond when dealing with your customers.
If they mostly get a mundane experience, they might not praise you for that. But if you provide them with an amazing and innovative customer experience, you will be overwhelmed with the positive things they will say about your fashion brand online. Customers rarely forget small favours and kindnesses.
Share the reviews you have received
Another way to get more reviews is to share the glowing ones you have. When your followers and visitors see that you are sharing great things about your fashion brand, they will be inclined to do the same too. Research says that people form an idea of what is correct by looking at what others are doing. This tactic not only gets you more reviews but also promote your fashion store and get you more customers.
Reply to reviews
You might think it is inconsequential, but some customers feel very disappointed when they are not replied in the same energy they used to leave a review for you. Customers expect you to appropriately reply to what they say. Reply to positive reviews with the same positive energy and try to understand what the customer is passing across before you respond. Misunderstanding can cost you a lot in business.
Don’t neglect negative reviews, helpfully respond to them. The customer’s feelings are valid and things will get worse if you try to invalidate them. This will show potential buyers how responsive you are, how effective your communication is and how you treat your customers, especially those who don’t agree with you.